Great job done on time. I highly recommend Gentilini Ford.

Gentilini has always gone over & above to treat you the right way & to solve any issues you may have with your vehicle.  They take there time to do the job right & I'm ok with that!  I don't like having to go back to fix the same problem twice!

Service was excellent and as advertized.

Mike has always been a straight shooter. He is both kind and efficient. He anticipates the customers needs and gets the job done with no BS.

Always a pleasure dealing with Mike Gavenda. I also enjoyed the easy to use web site. Thanks 

Your service department made every effort to correct the problem I had with my 93 Aerostar. It had recently failed the emissions test during inspection. I realize the vehicle is old but I have had it since it was new and it has served me well. I use it now as my work vehicle as it holds all the tools I need on the job. I want to keep it going for as long as I can and your service department does a great job. Thanks

Very informative and always on top of everything!  Treats customers with respect!

Our service is always GREAT. We are totally satisfied!

C McIlhenney

Thanks for a good job.  Mike was good to work with.

Mike always gets me in and out quickly and makes sure I get the best price. Five star service all-the-way. Airborne!

W. Nunlist

Rio Grande New Jersey

I came in to have "the works " service done on my Explorer Sport Trac. Mike the service person was great and very friendly. The staff also was very helpful and called to my attention some additional items that needed replacing, such as brakes. In fact due to their attention to detail, I went back to the original dealer that installed the brakes and showed them the Gentilini brake replacement recommendation. The brakes only had 14,000 miles on them, since their last replacement. However, thanks to Gentilini's recommendation, I was able to get another new set of brakes from the original dealer for free. Thank you again for your attention to detail and friendly staff.

Yours Truly,

C Cottrell 

Absecon New Jersey

Dear Tim,

                 Several weeks ago, I purchased a new 2011 FX2 from Gentilini Motors but unfortunately, due to a large leak, I was forced to return it for repair just a few days later. Upon arriving for my service appointment, I was greeted by Mike Gavenda, he assured me that the service department would identify the cause of the problem. Mike even took me to introduce me to Rick "poo" Schweibenz, the technician assigned to my truck, no other service department had even done this, a nice touch. Over the next 4 hours, these two gentleman helped me set my concerns aside by keeping me updated as to what was being done along with the results being realized. They seemed to work as a team to solve the problem and to keep my calm, after hearing that the fender of my truck would have to be removed. Not something I wanted to hear. They made me feel confident in the as a whole and if the rest of the service personnel are anything like them Gentilini has a winning team. Even thought it was getting late on a Friday afternoon and probably near the end of a long day, they made me feel like my truck was the most important job of their day. I know that it was just another truck to them but it is a very special truck to me. While waiting, I couldn't help but notice the congenial yet business like atmosphere in the waiting area. There was no foul language, no disparaging remarks and no complaining, what I did notice was a sincere desire to help the customer. In conclusion, both mike and Poo should be applauded, for the Herculean efforts which they brought to bear on my situation. It is because of them, that even though your dealership is over an hour from my home, I will continue to bring my truck to Gentilini Ford for all of its service requirements.

Sincerely,

               M. Hutnick

Ford Fan Woodbine New Jersey

The complete package of ordering replacement parts, scheduling of service and the service was excelant! Thankyou very much.

As always Gentilini has preformed as expected the service was done in a professional manner and they did everything that I asked of them and my vehicle was ready when promised. I know this survey is for the service dept but the sales team is one of the most outstanding teams you could ever have at a dealership. Justin Candeloro has bent over backwards for my family and I when it comes to buying vehicles. He has never let us walk away unhappy and that is why my family and I will continue to purchase and service our vehicles from Gentilini . 

                                                          S. Stankiewicz

                                                       Cape May New Jersey

This is the second time I've had  my Lincoln Town Car 2006  serviced @ your facility. I was taken care of by Mike and he was exceptional. He presents himself very professionally and had my car serviced in a timely manner. I'm pleased with my treatment and will continue to do business there. I do come from Somers Point but, it is worth it to get good service.

Thanks

M.Hammann 

Somers Point New Jersey

I WAS VERY PLEASED WITH THE SERVICE  AS I ALWAYS AM, THEY COULDN'T BE NICER THERE AND THAT'S EVERYONE AT THE SERVICE DESK I WOULDN'T GO ANYWHERE ELSE TO HAVE MY CAR SERVICED THIS IS MY 4TH OR 5TH CAR I'M PURCHASED FROM GENTILINI ALL FROM LOU CALILIARI

B.F. Shaw

North Cape May New Jersey Ford Fan

I'VE BEEN DEALING WITH GENTILINI FORD FOR MORE THAN TWENTY YEARS AND CAN'T SAY ENOUGH ABOUT THEIR SALES AND SEVICE STAFF. I COULD SPEND HOURS TALKING ABOUT PEOPLE LIKE RICK, JOHN , TIM. PETE , DALE, CHOPPER  AND SOME OTHERS, BUT TODAY I WOULD LIKE TO TELL YOU ABOUT  MIKE GAVENDA, SERVICE ADVISOR.  SERVICE IS VERY IMPORTANT TO ME AND WHEN I'AM DEALING WITH MIKE. I ALMOST FEEL LIKE HE'S WORKING FOR ME. I KNOW HE CARES ABOUT PROVIDING THE BEST SERVICE HE CAN. I TRUST HIS KNOWLEDGE AND DECISIONS WHEN IT COMES TO MY VECHILES. I HAVE TO TRAVEL ABOUT 25 MINUTES EACH WAY AND PAY PARKWAY TOLLS  FOR SERVICE, BUT IT'S WELL WORTH IT, DEALING WITH BEST FORD DEALER IN SOUTH JERSEY.                                                                                 

D.M Kellner

Linwood NJ

Ford Customer

Our appointment was for 8 a.m.  This was our first appoitment since we bought the car in July.  My wife kept the appointment and the oil change, etc. was done by 8:30......with no charge!!  That's remarkable. 

We have been pleased with Gentilini since our first encounter as a customer in July.

Thanks. Happy New Year.

B May

Mike in service did an excellent job of taking care of our needs, just as he has done since we bought our first car from your company years ago.  One of the big reasons we have our service done at your facility is that we know and trust Mike to take excellent care of our vehicles.  He is a pleasure to work with.

Service completed satisfactorily in less than two hours.