Reviews of Mike Gavenda
(Show all)"Service done right"
Service was quick and completed right!!! Rather drive the extra miles to gentilini to have the service done right!!!
T. Morey from Egg Harbor Township New Jersey!!!
We appreciate you commuting as far as you did for our service at Gentilini. Looking forward to your next visit from Egg Harbor Township.
Mike Gavenda
Service Department at Gentilini
Great Experience at Gentilini Ford
Mike was a great help! He had great customer service skills. Any questions I had he made sure to find the answer. I liked that I was able to drop my car off before work and not have to worry about picking it up after work. It was an all around great experience and I will be back in the future!
E. A. Gallagher
Villas, New Jersey
Thank You! We'll keep working hard to make sure you get the best service every time. Looking forward to future visits from Villas New Jersey.
Mike Gavenda
Service Department Gentilini Ford
Review by N M Bonney (Erma, NJ)
on June 26, 2010
I love your service dept. I was hysterical as I was driving and my tire felt like it was gonna fall off...Tim in service helped me..he was so kind and sympathetic to my needs...i had my little girl in car n wasn't able to steer car properly or drive it...He was so kind to me that I TRULY BELIEVE HE IS A TRUE ASSET TO GENTILINI!!!!!!!!!!!!!
I'd do a commercial on Gentilini and tell that Ive purchased no where else but your co. and how well the staff there treats the public. Please give Kudo's to Tim for being so wonderful!!!
Another EXCELLENT service I received from Gentilini....(GENTLE) is the way your co treats people like me....this is why I will always and forever purchase from Gentilini's!!!
THANK YOU!!!!!!!!!!!!!!!!!!!!! well done.
i always give kudos to mike in service,,He's the greatest!!!! please give him kudo's as well!!!!
M Bonney
Loyal Gentilini Ford Service Customer
Erma Nj USA Cape May County
Cape May Ford Dealer's Tim Champion True Asset to NJ Residents
I love your service dept. I was hysterical as I was driving and my tire felt like it was gonna fall off...Tim in service helped me..he was so kind and sympathetic to my needs...i had my little girl in car n wasn't able to steer car properly or drive it...He was so kind to me that I TRULY BELIEVE HE IS A TRUE ASSET TO GENTILINI!!!!!!!!!!!!!
I'd do a commercial on Gentilini and tell that Ive purchased no where else but your co. and how well the staff there treats the public. Please give Kudo's to Tim for being so wonderful!!!
Another EXCELLENT service I received from Gentilini....(GENTLE) is the way your co treats people like me....this is why I will always and forever purchase from Gentilini's!!!
THANK YOU!!!!!!!!!!!!!!!!!!!!! well done.
i always give kudos to mike in service,,He's the greatest!!!! please give him kudo's as well!!!!
M Bonney
Loyal Gentilini Ford Service Customer
Erma Nj USA Cape May County
Thank you so much for taking time out of your busy day to tell everyone about your Ford service experience. Honestly my our team makes it easy for me. Make sure you stop in and say hi next time you come around, I would like to thank you in person!
Tim Champion
Cape May NJ Ford Service Director
Ford Motor Co. Master Ceritified Service Director
Richland NJ Ford Customer Surprised by Fair Treatment During Trying Times
Treated me very fairly when I thought I had a major brake light problem when it was just a wire had shortly out. My husband was unemployed and I was on disability at the time.
A Monfredo
Richland Nj Ford Customer
We were happy to help. Don't give it a second thought!
Mike Gavenda
Ford Service Advisor
Cape May NJ Ford Dealership
Pleased Somers Point Ford Fan Reviews Cape May New Jersey Ford Dealership Serice and Repairs
Once again I am very pleased with the service - middle seat latch needed to be replaced. The 4 star rating is only to reflect that the service needed to be completed Mon - Fri. As a single working person that is difficult. Gentilini Service dept was very willing to assist and waited until I was able to arrange for alternate transportation. Thanks again for your good work.
L Caioppo
Gentilini Ford Service Repair Customer
Unfortunately that particular type of service repair required, a particularly skilled technician off on the weekends. We apologize for any inconvenience and look forward to developing additional personnel to fill in the scheduling gaps. We appreciate the feedback and are always working hard to improve the quality of our service and repairs department.
Mike Gavenda
Ford Motor Company Certified Dealership Service Advisor
Cape May New Jersey USA
Cape May NJ Ford Dealer works hard to win over even the toughest customers
We have purchased several autos from you and have always returned to your dealship for service. For major repairs, we have never had anything but exceptional service and always had a clear explanation and understanding of what to expect before the service was performed. With regards to the everyday type of service such as oil chang,tire rotations,etc.,the service was done in a timely manner and was completed when Mike said it would be completed. We have every intention of continuing this relationshjip with your dealership in the future. We have often said as much to our friends whenever someone is looking for a reliable dealer.
J Paschal
Cape May NJ Ford Area Resident
We consider it a privilege that you allow us to work on your vehicle sir! We know if we were not getting it right you would not hesitate to let us know and that's the way we like it! See you soon...
Mike Gavenda
Avalon New Jersey's favorite Ford Service Advisor in Cape May
Cape May New Jersey Woman Loves Ford Dealer Service
I absolutely LOVE Gentilini Ford!
I purchased a small Ford SUV from you about 9 years ago and bring it to you for servicing regularly. Not only is the vehicle wonderful, so is your Gentilini Ford staff all of whom "are kind" to a person with limited automotive knowledge.
I take the short drive from Cape May Court House NJ for Ford service, bring a book and down a cup of your hot chocolate. By the time I've read the news and finished my drink, someone from your staff is explaining what they did and why. Or, they are explaining something that needs to be done, explaining the alternatives and detailing the cost for my approval.
On the one occasion when they could not finish the work immediately, they gave me a car to use overnight.
Every experience with Gentilini Ford has been exemplary over all these years.
I'm getting close to getting another vehicle and when I am ready, the only place I will look will be Gentilini Ford.
M.B. Filipski
Cape May Court House NJ
Thank you so much for those kind words and I hope you Know its always a pleasure when you stop by. We look forward to your visits and hearing what you have been up too!
Mike Gavenda
Ford Master Certified Service Consultant
Galloway Township Ford Customer reviews Gentilini Ford Service Department
Michael has always been pleasant and courteous. He goes out of his way to answer questions and concerns. We know that we have saved money because he is always aware of discounts, warranty and manufacturer recalls. We always make a point of scheduling service thru him.
R Smith
Galloway Township NJ
Thank you for the kind words sir. As always I appreciate the business. Talk with you soon!
M Gavenda
Galloway Township New Jersey Ford Service Advisor
K. Cooper of Cape May NJ Says Mike at Gentilini Ford Service was awesome
Just wanted to reach out and tell you how helpful Mike in Gentilini Service was in getting my car back on the road for me. I was told that I had a problem with the seals in the transmission last week. At that time, Mike was unable to provide me with an estimated time of completion due to a backordered part. I am going away at the end of the week, and need my vehicle/a vehicle for my trip. I was concerned it might not have been done in time, so I asked for some type of loaner. Mike told me that he would let me borrow an Edge for my trip if the car was not done. This morning, Mike called me and told me everything was ready to go, and I would be able to take MY car with me for my trip, and I wouldn’t have to worry about a loaner because he was able to pull a favor with another dealership.
I really appreciate everything that your organization has done for me with this situation, and how helpful everyone has been with my previous automobile purchases. With that being said, your dealership is the only Ford/Chevrolet dealership I will use or recommend to friends and family!
Thanks again!
Kyle,
Thanks for the kind words. We are always happy to help! We appreciate your loyalty!
GENTILINI MOTORS
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