Reviews of Keith Baybo

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Great Review From Ford Owner in Cape May County New Jersey about her Service Experience

by M D MacKeown (Woodbine, NJ) on June 10, 2010
Salesperson: Keith Baybo
Department: Service

 As usual I was provided service as a walk-in without delay. Since they we not sure what time they could fit in the look see they provided a ride home. I was then informed via telephone that they ordered a needed part and that I could either leave the car overnight or come pick it up and drop it off again the next day. I chose to pick it up and the next day they provided me prompt complete service even though they were involved in a yearly customer appreciation event and had tried to reduce their service load as it was a Saturday!

The cost quoted to me for the part plus labor was maintained even though my second trip required a small amount of additional labor from a second mechanic!

In today's world it is an extreme pleasure to be able to go to an auto dealership and be treated as a VIP every time and never get ripped off!

PS: It is important to note that the Ford in question was (sadly) not purchased at this dealer but they gladly maintain it anyhow!

M MacKeown

Cape May County Ford Owner

Our reply

Thank You so much for taking the time to writing this review of your service experience. Its always great to hear good things about our Dealership. Everyone works real hard to get it right.


Best Regards,

Keith Baybo

Cape May County New Jersey Ford Service Advisor

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Gentilini Ford 5 2010-06-10

Cape May New Jersey Resident Reviews Local Ford Service Department

by r porter (Tuckerton, NJ) on May 27, 2010
Salesperson: Keith Baybo
Department: Sales

Gentilini Ford is by far the best dealership in the area. i only wish that i bought my first ford from this dealership due to my overall satisfaction. from when i came in and bought my mustang to my most recent service Gentilini ford has got it going on. I'm only sorry that it took me several other ford dealerships to find this out. the drive is a little out of the way it's, WORTH THE DRIVE!!

Our reply

Thanks Mr. Porter its always nice to hear kind words like yours about our award winning Ford Service department. Our techs work real hard to make sure they fix it right the first time. See you soon


Keith Baybo

Cape May New Jersey Ford Service Consultant



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Gentilini Ford 5 2010-05-27

Ford Service Review by Cape May NJ Resident Pledges Loyalty to Cape May County Dealership's Ford Service Department

by E Mcconnell (Cape May, NJ) on May 27, 2010
Salesperson: Keith Baybo
Department: Service

Since i've been buying cars and having them serviced gentilini ford has given me THE best service that i have ever had as long as i own a ford product and live in this area i will always have my car serviced at Gentilini Ford in Cape May NJ area.


E Mcconnell

Cape May NJ Resident

Gentilini Ford Service Department Fan


Our reply

Thanks I hope you know we really appreciate your loyalty to our Award Winning Service Department. I can tell you we may not always get it right but our team really tries hard we understand how important the maintenance on your Ford vehicle is and we want to make sure we work hard to help you with that service.

Keith Baybo

Cape May New Jersey Ford Service Advisor

Gentilini Ford Dealership

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Gentilini Ford 5 2010-05-27

N Wildwood New Jersey Ford Service Customer Reviews local Cape May County NJ Ford Service Department

by R Versaggi (North Wildwood, NJ) on May 27, 2010
Salesperson: Keith Baybo
Department: Service

I felt like the service desk and mechanics were very helpful and accomodating. I did not feel like they were recommending services i might not need. Would recommend this Dealership ABOVE most others in this area.


R Verssaggi

N. Wildwood, Cape May County, New Jersey USA Resident, Gentilini Ford Service Customer

Our reply

Mr. Vessaggi,

Thanks for the vote of confidence you can be assured we are focused only on doing an honest days work for you, and helping you protect your investment. Nobodies perfect but we do get a lot of customers from down in that Wildwood, Stone Harbor NJ area so we must be doing something right.

Keith Baybo

Cape May Counties, North Wildwood New Jersey Ford Service Advisor

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Gentilini Ford 5 2010-05-27

Gentleman from Cape May New Jersey Reviews Surprise Visit To Local New Jersey Ford Dealership

by T Stacy (Cape May, NJ) on May 27, 2010
Salesperson: Keith Baybo
Department: Service

i brought my vehicle is unannounced to ask for a scheduled repair and they road tested it and repaired it as i waited. Can't ask for much more then that.


T Stacy

Cape May NJ Ford Vehicle Owner

Our reply

Things come up and we understand, of course we like to schedule service repair work flow to be as efficient as possible but We gladly accept walk in Ford Service repair work. Thats what we are hear for. Please feel free to stop in anytime.


Best Regards,

Keith Baybo

Cape May NJ Area Ford Service Advisor


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Gentilini Ford 5 2010-05-27
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