Best salesman i ever dealt with goes above and beyond to make the customer happy.

Our reply:

Thanks for the compliment but I am actually learning a ton from my coworkers. The big secret is really just looking out for the customer.....

Frank Olivier Jr.

Galloway Twp New Jersey

Ford Master Certified Sales Consultant

Thanks Andy! I have known many car salesman in my lifetime, and there are none in your class! I am sincere in this reflection. You have changed my negative view of all salesmen! I am an expert in my knowledge of the Ford industry, and its progress throughout the years, as is my younger brother, who has restored two Shelby Mustangs, and my history, on this subject, is legendary! I was undefeated, for ten years, on the street, and only took on the best of all other makes and models, in the height of the muscle car days. This endeavor was, part time, as we both had two other jobs, and college. We both agree that you are a first, with your approach and truly professional attitute! My brother is the president of a multimillion dollar corporation, and was very impressed with your knolledge and demeanor, and mentioned that he wished that he had people like you working for him! I hope that you give this message to anyone whom , is evaluating your performance, as you display all the qualities that make you an honest salesman. In the eyes of the working class, there is no substitute!

Respectfully,

C Carlos

Mays Landing Ford Fan

Our reply:

Thanks I could not ask for a greater compliment. Make sure you stop by and visit with me at Gentilini Ford down in Cape May New Jersey, I look forward to hearing how things are going for you.

Andy Rosenburg

Egg Harbor Township New Jersey

Had my truck in for the first oil change.  The service dept was very accommodating in regards to my schedule.  They also took me to work and picked me up when I was finished.

Thank you.

N Tomlin

Goshen NJ resident

Our reply:

Thanks it was our pleasure

Barry Sherwood

Cape May New Jersey

Ford Certified Service Consultant

This is the first vehicle I have purchased from Gentilini Ford and I was very happy with the overall buying experience. Tom Remaley was my sales representative. He did an excellent job helping me find a truck with all the equipment on it that I was looking for. I will definitely recommend Gentilini Ford and Tom Remaley to my family and friends in the future.

G Rocap
Ford Truck Fan
Bridgeton New Jersey

Our reply:

It was a pleasure working with you Mr. Rocap. Don't hesitate to call if you are looking for more truck equipment. I'd love to help. Thank you for your reccomendations from Bridgeton. We can assure you your friends and family will be in good hands.

Tom Remaley
Sales Representative at Gentilini Ford

Always a great experience at Gentilini Ford in both sales and service. I have recommended Gentilini Ford to others and two friends have purchased vehicles in the last couple of years. My friends and I believe Tom Remaley to be one of the best sales reps at Gentilini. He is truly a "People Person," and a true professional who interacts well with his consumers. I will continue to recommend Gentilini Ford and Tom Remaley to friends and neighbors.

R Lent
Ford Fan in Ocean City

Our reply:

Thank you for your kind words and recommendations Ms. Lent. It means a lot to me as well as Gentilini Ford Dealership that you and your friends put your trust in us for a pleasant sale and service experience.

Tom Remaley

Ford Master Certified Sales Consultant

Cape May NJ

You know its going to be an interesting day when your brakes fail on your 9 year old Saturn as you're driving into the dealership.  I was only going in to kick some tires and see what was available in the Ford line.  I've never owned a Ford and I was interested to see what they had to offer.   Less than an hour later I was driving out in a Ford Transit.  Randy did an outstanding job of plowing through the paper work.   And the truck... its perfect for me.  I do a fair amount of remodeling for myself and my kids and here was a small truck with big truck capabilites.  Basically I tell folks I have a 3/4 ton truck with a 6 foot bed and 4 feet between the wells.  Beyond that the rest is gravey.  Thanks to the Gentilini group and Randy in particular for a sale well done.

B. Moore

Mauricetown NJ

Ford Transit Fan

Our reply:

We are glad you stopped in and gave us an opportunity to earn you business. We hope you enjoy the Ford Transit Van. They look great with graphics also. Make nice billboards for business!

Randy Kordomeneos

Cape May NJ

Master Certified Ford SalesConsultant

Enter your review here    Service issues with my 2000 Crown Vic brought me to Gentilini first and after a great experience with the service department I met Mike Gentilini. I explained to Mike that my wife and I will be moving to the area to retire and would like to establish a relationship with the dealership to satisfy our vehicle needs. Mike introduced us to Frank Olivier Jr. and assured us that he would work with us whenever we needed help in that regard. We immediately put him to the test and he worked relentlessly until we decided on replacing the Crown Vic with a new Fusion,the deal was great and the bond with Gentilini Ford was made. A few weeks after we brought our son in and he too bought a new Fusion. Lastly this past Saturday I took delivery on a new Ranger Sport , as a loyal Ford product family we couldn't be happier with our new friends at Gentilini Ford.

T. Bedle

Spotswood NJ

Ford Fan

Our reply:

We really appreciate your business and its an honor for us that you consider us friend.

Frank Olivier

Master Certified Sales Consultant

Cape May Ford New Jersey

They did a great job servicing my car, they are really great, Mike and Pete are the nicest people they really help you great. I would never go anywhere else to buy or have a car serviced but Gentilini.

Our reply:

You know its alwas a pleasure please don't be a stranger! Of course if you need anything just give us a call at 609-861-0100....

Pete Peters

Ford Master Certified Service Manager

Cape May New Jersey Ford Dealership Service Department

Great service and friendly too! A bunch of great guys who will treat you with the utmost of respect.

A Monfredo

Richland New Jersey Ford Customer

Our reply:

Thanks You very much. We look forward to your next visit!

Lou Calliari

Certified Ford Sales Consultant

Cape May NJ

Service was quick and completed right!!! Rather drive the extra miles to gentilini to have the service done right!!!

T. Morey from Egg Harbor Township New Jersey!!!

Our reply:

We appreciate you commuting as far as you did for our service at Gentilini. Looking forward to your next visit from Egg Harbor Township.

Mike Gavenda
Service Department at Gentilini

  Thank you service department.....I called made an appointment for a recall on both my Escapes and a first time oil change and service..........We were in and out in no time.

T. Dallet
Marmora New Jersey

Our reply:

We appreciate you coming to Gentilini Ford for servicing. Glad we could help. Hope to see you from Marmora New Jersey for future oil changes!

Proud Service Department at Gentilini Ford

I have only had my Ford Edge for a few days but I love it. I would like to thank Randy for making our purcahse enjoyable and not at all stressful. He was very helpful and not the least bit pushy which we really appreciated. He was knowledgeable and could answer all of our questions without hesitation. I would also like to thank Gentilini Ford for their follow-up. I would not hesitate to recommend the dealership and Randy to anyone interested in buying a vehicle. In fact, any time someone asks where I purchased my vechicle and I tell them they always say that I made a good choice in coming to you.

Thanks,

F. C. Ayers

CMCH NJ.

Our reply:

Thanks for the vote of confidence. We will keep trying our best to give you a reason to send your friends to see us!

Randy Kordomeneos

Cape May NJ Ford Motor Co. Master CertifiedSales Consultant

Mike was a great help!  He had great customer service skills.  Any questions I had he made sure to find the answer.  I liked that I was able to drop my car off before work and not have to worry about picking it up after work.  It was an all around great experience and I will be back in the future!

E. A. Gallagher
Villas, New Jersey

Our reply:

Thank You! We'll keep working hard to make sure you get the best service every time. Looking forward to future visits from Villas New Jersey.


Mike Gavenda 
Service Department Gentilini Ford

I believe Gentilini deserves a 5+ star rating in both Sales and Service.  I have been most impressed with Gentilini for the past 4-5 years and have recommended them highly to friends and neighbors and will continue to do so.

R. L. Lent

Ocean City New Jersey

Our reply:

Thank you for the opportunty to earn your business. We know you have other options for Sales and Service so your support and loyalty throughout the years means a lot to us. Your friends and family will be in good hands here at Gentilini Ford. We'll continue to do our best and give you a reason to keep recommending us.

I love your service dept. I was hysterical as I was driving and my tire felt like it was gonna fall off...Tim in service helped me..he was so kind and sympathetic to my needs...i had my little girl in car n wasn't able to steer car properly or drive it...He was so kind to me that I TRULY BELIEVE HE IS A TRUE ASSET TO GENTILINI!!!!!!!!!!!!!

I'd do a commercial on Gentilini and tell that Ive purchased no where else but your co. and how well the staff there treats the public.  Please give Kudo's to Tim for being so wonderful!!!

Another EXCELLENT service I received from Gentilini....(GENTLE) is the way your co treats people like me....this is why I will always and forever purchase from Gentilini's!!!

THANK YOU!!!!!!!!!!!!!!!!!!!!! well done.

i always give kudos to mike in service,,He's the greatest!!!!  please give him kudo's as well!!!!

M Bonney

Loyal Gentilini Ford Service Customer

Erma Nj USA Cape May County

I love your service dept. I was hysterical as I was driving and my tire felt like it was gonna fall off...Tim in service helped me..he was so kind and sympathetic to my needs...i had my little girl in car n wasn't able to steer car properly or drive it...He was so kind to me that I TRULY BELIEVE HE IS A TRUE ASSET TO GENTILINI!!!!!!!!!!!!!

I'd do a commercial on Gentilini and tell that Ive purchased no where else but your co. and how well the staff there treats the public.  Please give Kudo's to Tim for being so wonderful!!!

Another EXCELLENT service I received from Gentilini....(GENTLE) is the way your co treats people like me....this is why I will always and forever purchase from Gentilini's!!!

THANK YOU!!!!!!!!!!!!!!!!!!!!! well done.

i always give kudos to mike in service,,He's the greatest!!!!  please give him kudo's as well!!!!

M Bonney

Loyal Gentilini Ford Service Customer

Erma Nj USA Cape May County

Our reply:

Thank you so much for taking time out of your busy day to tell everyone about your Ford service experience. Honestly my our team makes it easy for me. Make sure you stop in and say hi next time you come around, I would like to thank you in person!

Tim Champion

Cape May NJ Ford Service Director

Ford Motor Co. Master Ceritified Service Director

  He was very helpful in all aspects of my purchase and always makes an effort to talk to me and ask if everything is O.K when I'm there.

    I also enjoy the annual car show and the friendly atmosphere, all the effort put out by everyone involved. It is also nice they don't charge the entrants a fee, (they pay enough for there cars) give away t-shirts & trophies. It is also very nice that they give away a great number of drinks and good quality spicy & regular hotdogs.

A. Gale

Eldora NJ Ford Fan an Regular Car Show Attendee

Our reply:

Thanks we are always glad to see everyone at the car show! Its more fun for us than anything....Just our way of saying thanks to everyone for thier loyal support...

If you get a Chance ask David our Director of Marketing about those Hot Dogs! About ten years ago when he first can to work for the Gentilini's he tried to save money for the company by ordering a cheaper brand of hot dogs and bread. To hear him tell it the first show would have been his last if he had not been able to get the order changed. Seems Don knows how important good quality is to everything we do. Even down to the dogs!

Bill Wilson

Cape May Ford NJ Sales Consultant

Wildwood NJ

Thanks for the fast service with our oil change and overall check-up on our Edge.You always give me a follow-up phone call when everything is in order!

C. Young
Ocean City, New Jersey

Our reply:

We appreciate your business and hope to see you back again.

Service Department at Gentilini Ford

Cape May

RANDY WAS THE REASON I PURCHASED MY FORD EDGE AT GENTILINI FORD.

RANDY FURTHER CONVINCED ME TO USE YOUR SERVICE DEPT.

I SUGGEST ANOTHER CLASS UNDER DEPARTMENT :" FORD SALES & SERVICE".

I AM VERY PLEASED WITH THE SERVICE REPS AND THE

SUPERIOR SEVICE.  EVERY EMPLOYEE I HAVE DEALT WITH AT GENTILINI FORD

AND DEAL WITH CURRENTLY ARE A CREDIT TO THE GENTILINI FAMILY.

C Capozzolo

Ford Edge Fan

Ocean City NJ

Our reply:

Thanks for the review My Capozzolo we will keep trying to live up to your expectations.

Randy Kordomeneos

Ford Motor Company Master Certified Sales Consultant

Cape May NJ Ford Dealership

I'm very happy with the service department each time I bring my car in, they are fast and very nice.

Also I'm quite happy with Lou Calliari and would not hesitate in buying another vehicle from him.

M Scarpa

Vineland NJ

Our reply:

Thanks for driving down to see us we will keep trying to do a good job for you.

Lou Calliari

Vineland Ford Sales Consultant

Hello Randy... I have been a Ford Fan for the past 30 years. You had the truck I was looking for and I traveled 110 miles to get to you. It was well worth the ride because my buying experience with Gentilini Ford was the best so far. Thanks Randy for a smooth transaction and the smooth ride home!  

J Sanford

Woodbridge NJ

Our reply:

We sure do appreciate you making the drive, next time you are down you should make a day of it at the beach, its only a few minutes from our Ford Dealership

DEAR GENTILINI FORD, I WANT TO THANK bill wilson for selling me a 2008 ford pickup ,  Your sales  & service was great thank you very much, hope to do work with you again,  

A&L RAMSEY

Harrison Township NJ

Our reply:

I just wanted to let you know we appreciate your business. Don't hesitate to call me if you need anything.

Thanks Again,

Bill Wilson

Cape May Ford Sales Representative

I've been there twice for service and everything and everyone was great.  And when I decide to buy a new vehicle I will come to your  place.           

Thanks, J Ireland

Bridgeton NJ Ford Dealership Customer

Our reply:

MS. Ireland thank you for the opportunity to earn your business. We know you have choices which are closer to your home. It means a lot that you would take the drive to Gentilini Ford in Cape May NJ

Lou Calliari

Vineland Ford NJ Ford Dealer

So far, since the day we bought the car, everything has been excellent. 

M Fay

Our reply:

Thanks, I appreciate the vote of confidence.

Talk with you soon,

Rick Bailey

Bell PlainNJ  Ford Sales Manager

Just a very nice gentlemen who will do everything within his power to find you the right vehicle and go out of his way to accommodate your every need and at the right price you can afford weather it be a truck for me or a truck for my husband's place of work.  Thanks Lou.  Great Job!

Our reply:

Very Nice! Its always great to hear when you get it right! Don't be a stranger!

Lou Calliari

Cape May NJ Ford Sales Representative

Treated me very fairly when I thought I had a major brake light problem when it was just a wire had shortly out.  My husband was unemployed and I was on disability at the time.

A Monfredo

Richland Nj Ford Customer

Our reply:

We were happy to help. Don't give it a second thought!

Mike Gavenda

Ford Service Advisor

Cape May NJ Ford Dealership

Once again I am very pleased with the service - middle seat latch needed to be replaced. The 4 star rating is only to reflect that the service needed to be completed Mon - Fri. As a single working person that is difficult. Gentilini Service dept was very willing to assist and waited  until I was able to arrange for alternate transportation. Thanks again for your good work.

L Caioppo

Gentilini Ford Service Repair Customer

Our reply:

Unfortunately that particular type of service repair required, a particularly skilled technician off on the weekends. We apologize for any inconvenience and look forward to developing additional personnel to fill in the scheduling gaps. We appreciate the feedback and are always working hard to improve the quality of our service and repairs department.

Mike Gavenda

Ford Motor Company Certified Dealership Service Advisor

Cape May New Jersey USA

I bought an 08 Ford Explorer from this dealership. I purchased it thru the internet, never saw it until it was delivered to me.  That is how much pride and trust I have in the sales person I work with, Randy.  And the sales department, I can't express enough gratitiude towards their dedication.  Never had a problem at this car dealership, matter of fact can't wait till fall too purchase a F-150 to take South this year.  I love these guys.

L Moll

Faithful Cape May NJ Ford Dealership Customer

Wildwood NJ USA

Our reply:

Thank you so much for that praise! We hold your trust in very high regard and hope that if there is ever a moment when you don't feel that way that you will give us an opportunity to correct the issue. Honestly the experience that you describe is the experience we strive to give all of our customers. We don't always get it right but we sure do try our best!

Sincerely,

Randy Kordomeneos

Cape May NJ Ford Dealership Certified Sales Consultant

Best dealership I have dealt with anywhere.

G Lorton

Lorton VA

Our reply:

Thanks for giving us the opportunity to earn your business!

Mike Gentilini

Used Car Sales Manager

Cape May NJ Ford Dealership

Great deals, great service!  Went to Gentilini already knowing what vehicle I wanted to purchase and John gave exceptional service and didn't try to haggle me into buying something I didn't want.  I definitely recommend Gentilini Ford!

M Keenan

Gentilini Ford Fan

Hammonton Nj USA

Our reply:

Thank you Sir! We like doing business that way, and we are glad folks like you recognize we are different!

John Hoagland

Mays Landing NJ

Certified Ford Dealership Sales Consultant

I'm extremely happy with my dealings with Gentilini Ford. Justin is competent and trustworthy. I'll definitely continue to do business with them in both sales and service.

J Simpkins

Ford Fan

Cape May County's Marmora NJ. USA

Our reply:

Thank You Mr. Simpkins I appreciate the vote of confidence! I could'nt ask for a better compliment!

Justin Candeloro

Cape May NJ. Master Certified Ford Motor Company Sales Manager

Very pleased with your timely service for recall.

T Gegeckas

Somers Point Ford Owner

Our reply:

Thank you for your support

Our reply:

Thank You so much for taking the time to writing this review of your service experience. Its always great to hear good things about our Dealership. Everyone works real hard to get it right.

Best Regards,

Keith Baybo

Cape May County New Jersey Ford Service Advisor

We have purchased several autos from you and have always returned to your dealship for service. For major repairs, we have never had anything but exceptional service and always had a clear explanation and understanding of what to expect before the service was performed. With regards to the everyday type of service such as oil chang,tire rotations,etc.,the service was done in a timely manner and was completed  when Mike said it would be completed. We have every intention of continuing this relationshjip with your dealership in the future. We have often said as much to our friends whenever someone is looking for a reliable dealer.

J Paschal

Cape May NJ Ford Area Resident

Our reply:

We consider it a privilege that you allow us to work on your vehicle sir! We know if we were not getting it right you would not hesitate to let us know and that's the way we like it! See you soon...

Mike Gavenda

Avalon New Jersey's favorite Ford Service Advisor in Cape May

      Shortly after moving my family to this area in 1985, I found it necessary to replace my Ford Fairmont, and began the car shopping procedure. I found the experience quite frustrating until I skeptically responded to a radio ad for some little Ford dealership in a place called Woodbine.

      I was immediately impressed with the treatment my family and I received, and wound up driving them home in in an Aerostar that served us well for many years,helped along by their excellent Service people.

      Last year my wife and I decided to buy a truck capable of hauling our restored 1968 Airstream trailer, and headed back to Gentilini,confident that would find a vehicle that would suit our needs. We were not disappointed, and left Gentilini Chevrolet with a Silverado,that I am sure will haul us around the country well into my retirement years.

Regards,

E. Kravitz

Petersburg, Cape May, NJ USA

Our reply:

Thanks again, it was nice to see you. We really appreciate the opportunity to earn your business.

Best regards,

Mike Gentilini

Cape May, NJ

Ford Dealership

I deffinately would recomend to friends.

Millville NJ

Our reply:

I have only had 1 experience with the service department. My truck was serviced for a recall.  It was by far the best experience I've ever had with a service department.  Everybody treated me with respect and kindness.  The work that was done to my truck was explained and taken care of in a timely manner.

C Culver

Egg Harbor Township NJ

Our reply:

Thank you for taking the time to let us know we did a good Job! We hope you visit us again soon....

Mike Gentilini

Cape May Ford Dealer

Ford Motor Co. Master Certified

Used Car Sales Manager

So far I have had nothing but good service and friendly service personnel.  I've been dealing with Gentilini ford since the early 70's and always come back.   Keep up the good work so I won't leave.

Our reply:

Thank You Sir its been a pleasure to service your driving needs all these years....Why I beleive you've been comin here longer than most the Ford Dealers around these parts have been in business

Mike Gentilini

Used Car Sales Manager

Gentilini Ford

I absolutely LOVE Gentilini Ford! 

I purchased a small Ford SUV from you about 9 years ago and bring it to you for servicing regularly.  Not only is the vehicle wonderful, so is your Gentilini Ford staff all of whom "are kind" to a person with limited automotive knowledge.

I take the short drive from Cape May Court House NJ for Ford service, bring a book and down a cup of your hot chocolate.  By the time I've read the news and finished my drink, someone from your staff is explaining what they did and why.  Or, they are explaining something that needs to be done, explaining the alternatives and detailing the cost for my approval.

On the one occasion when they could not finish the work immediately, they gave me a car to use overnight. 

Every experience with Gentilini Ford has been exemplary over all these years.

I'm getting close to getting another vehicle and when I am ready, the only place I will look will be Gentilini Ford. 

M.B. Filipski

Cape May Court House NJ

Our reply:

Thank you so much for those kind words and I hope you Know its always a pleasure when you stop by. We look forward to your visits and hearing what you have been up too!

Mike Gavenda

Ford Master Certified Service Consultant

Cape May New Jersey

I am a prior and current customer of Tom Remaley. My lease is coming to an end on my 2008 Ford Mustang which I bought from Tom. I came in today and test drove a couple of cars including the awesome new 2010 Ford Fusion! Tom's customer service was very professional and accommodating. It is evident that Tom is very knowledgeable of Ford products. He is a pleasure to deal with! Tom's professionalism is a reflection of the reputation that the Gentilini Family was founded on.

Thank you,

T Ludwig

Our reply:

Thanks but don't mention it! You always brighten my day!

Tom Remaley

Upper Township Resident

Ford Motor Co Master Certified Sales Consultant

Egg Harbor Ford New Jersey

I have bought a Mustang and a Lincoln from Lou, I found him both honest and very  knowledgeable. He was a salesman who didn't play the haggle game, he gave me the bottom line right off the bat and made the sale without any tricks.  Your service dept. is excellent and even though I live less than a mile from Chapman, I have opted to make the drive for any service do to the fact I have had no problems in over a decade of dealing with your dealership and plan to keep my Thunderbird forever.

T. D. Pantalena
Northfield New Jersey

Our reply:

Thank you very much for the opportunity to earn your business. We know you have other options for serivce and sales so we really appreciate support and loyalty throughout the years. We will continue to do our best to keep and gain valued customes such as yourself.

Lou Calliari
Gentilini Ford
Cape May New jersey

There are no pushy or lets do it now folks trying just for numbers. They build relationships that leave a person feeling even though they can not make a decision now, they feel confident that when they are ready to buy Gentilini is an upfront honest dealer ship.The service dept. is always tops. They help you make decisions with your safety being paramount at a fair price with quality repairs. There should be a Gentilini attitude thru out the auto industry! The Gentilini team has raised the bar and has set a standard of true professionalism.

D Boffa

Beesley's Point NJ Resident

Cape May Ford Nj Service Repairs Customer

Our reply:

We could not stay in business any other way! We look forward to earning your business every-time you stop by. Thanks again for taking time out to do this!

Rand Kordomeneos

Ford Motor Co Master Certified Sales Consultant

Cape May NJ Ford Dealership

 Have never had a complaint about anything and I will be there the 9th for regular service on my 98 Crown Vic.  When I purchase a new car I hope to purchase it from Gentilini Ford.  Love that coffee machine also.  Thanks for everything.

I also purchased a 99 Ford Ranger from Gentilini & still have it.

L.J. Westcott

Cape May Court House NJ

Our reply:

We love having you stop in for a cupof coffee as well so don't be a stranger!

See you soon!

Rick Bailey

Commercial Truck Manager

Belleplain NJ

Knowledgeable, personable, and friendly.

Our reply:

Thank you

Tom Remaley

Upper Township NJ

Gentilini Ford is by far the best dealership in the area. i only wish that i bought my first ford from this dealership due to my overall satisfaction. from when i came in and bought my mustang to my most recent service Gentilini ford has got it going on. I'm only sorry that it took me several other ford dealerships to find this out. the drive is a little out of the way it's, WORTH THE DRIVE!!

Our reply:

Thanks Mr. Porter its always nice to hear kind words like yours about our award winning Ford Service department. Our techs work real hard to make sure they fix it right the first time. See you soon

Keith Baybo

Cape May New Jersey Ford Service Consultant

Probably one of the best service departments that Ford has!!!!!!!!

V.Briles

Cape May Court House New Jersey Resident

Our reply:

Thanks a bunch for the Review of our Service Department Mr. Briles and as always just call 609-861-0100 if you need any service work. I am always happy to help.

Barry Sherwood

Cape May Court House New Jersey Ford Service Advisor

Since i've been buying cars and having them serviced gentilini ford has given me THE best service that i have ever had as long as i own a ford product and live in this area i will always have my car serviced at Gentilini Ford in Cape May NJ area.

E Mcconnell

Cape May NJ Resident

Gentilini Ford Service Department Fan

Our reply:

Thanks I hope you know we really appreciate your loyalty to our Award Winning Service Department. I can tell you we may not always get it right but our team really tries hard we understand how important the maintenance on your Ford vehicle is and we want to make sure we work hard to help you with that service.

Keith Baybo

Cape May New Jersey Ford Service Advisor

Gentilini Ford Dealership

I felt like the service desk and mechanics were very helpful and accomodating. I did not feel like they were recommending services i might not need. Would recommend this Dealership ABOVE most others in this area.

R Verssaggi

N. Wildwood, Cape May County, New Jersey USA Resident, Gentilini Ford Service Customer

Our reply:

Mr. Vessaggi,

Thanks for the vote of confidence you can be assured we are focused only on doing an honest days work for you, and helping you protect your investment. Nobodies perfect but we do get a lot of customers from down in that Wildwood, Stone Harbor NJ area so we must be doing something right.

Keith Baybo

Cape May Counties, North Wildwood New Jersey Ford Service Advisor

i brought my vehicle is unannounced to ask for a scheduled repair and they road tested it and repaired it as i waited. Can't ask for much more then that.

T Stacy

Cape May NJ Ford Vehicle Owner

Our reply:

Things come up and we understand, of course we like to schedule service repair work flow to be as efficient as possible but We gladly accept walk in Ford Service repair work. Thats what we are hear for. Please feel free to stop in anytime.

Best Regards,

Keith Baybo

Cape May NJ Area Ford Service Advisor

Dear Justin,

I am writing this letter to you and the Gentilini family. I just leased another F-150 from Gentilini and I wanted to write to you in regards to my recent and past experience there. Often dealerships get bad publicity from consumers and people never take the time to say how good of an experience they have, they just talk about the bad ones. Well this is not true at Gentilini, I am in the retail business and it is not often that you come across a sales person like Randy Kordomenos. Because of his Honestly, Integrity, and Professionalism is the reason I have purchased/leases the last four of my vehicles there.

Randy has never pressured me and has always looked out for my wallet not his commission, even when I would tell him that I wanted to shop around. As you can see the other Ford dealerships in the area can't hold a candle to you guys. I hope Randy and your team will be around for a long time, because I will continue to buy my vehicles for there. thank you again Randy for your patience and the rest of the Gentilini family.

Sincerely

J Sacca

Folsom New Jersey

Our reply:

Mr. Sacca

Thanks for the kind words! Its always great to see you and I really appreciate your loyalty. As always if you need anything at all please don't hesitate to give myself or Randy a call.

Best Regards,

Justin Candeloro

General Sales Manager

Cape May Ford Dealership

Gentilini Ford

Randy,

First off I would like to thank you. Secondly, my father. does not care for car salesman. However we are very happy with the service we received and we definitely recommend you and Gentilini Ford. I Love my new Ford Escape. I can't thank you enough.

S Mohan

Our reply:

Ms. Mohan,

It was my pleasure, I hope you are enjoying your Ford Escape! Please don't hesitate to call if you need anything whatsoever. I understand where your father is coming from and Hopefully I will eventually be able to prove that I am not one of those "car salesman". Successful business don't operate that way....

Best Regards,

Randy

Vineland Ford Sales Consultant

Gentilini Ford

Dear Bill,

I just wanted to drop you a note on behalf of my family to express our extreme appreciation for all the time, effort, guidance, and assistant that you rendered to us in getting us into our lease of the new 2010 Ford Fusion Sport. Phew, it was a lot of hard work on your part but we finalized everything and we are very happy.

as this is our 6th vehicle purchased with gentilini (going outside of your dealership for the first time on the car we traded in, you should always stay with a good thing), I am sure that we will back to you at the expiration of our 27 month lease to do further business with the Company.

Again, thank you so much. We LOVE the car (although it is not a Taurus, LOL). See you in 24-27 months!

Here is wishing you a very Happy and Healthy New Year,

Sincerely,

D Munizza

Cape May County, Dorothy NJ USA Ford Fusion Fan

Our reply:

You are so welcome, I am happy to hear you are enjoying your New 2010 For Fusion. It is a really great car. Ford quality can't be beat today. The Ford Taurus is another great car and I you will be surprised how fast 24 months goes by. You will be in that Ford Taurus Before you know it! By now you should have gotten your Ford Membership Rewards card. Those Ford rewards grow with every dollar you spend at the Ford Dealership, so now that you know what its like to do business somewhere else the Ford Membership Rewards Points are one more great reason to come hear.

Talk to You Soon,

Bill Wilson

Cape May NJ USA

Area Ford Fusion Sales Consultant

Bill Wilson is our favorite saleman. He has helped us in the past as well. He is always personable, knowlegable, and friendly. We feel like he is one of the family and we love dealing with him. He is the BEST.

S Lacy

Cumberland County Bridgeton NJ USA Ford Fan

Our reply:

Ms Lacy I can't thank you enough for those kind words. It sure means a heck of a lot to us that you would travel past Lilliston Ford in Vineland New Jersey to see us here in Cape May. We are always saying we are "Worth The Short Drive" I guess you are kind of proof of that. We think of you folks as family too! But truth is even if you send your friends in we are going to do our best to treat them like family too! Now you guys don't be strangers and let me know if there is anything we can do to help you out. You may be up the road a peice but your still neighbors to us!

Grand Pa Bill Wilson :)

Bridgeton and Vineland New Jersey Ford Dealership Sales Consultant

lou was great,very helpfull and courteous and helping to find the right financing/loan/rebates, etc. thanks

I was totally satisfied with the dealership and our Salesperson Randy.I would definitely do business with him and the dealership again.

T Chiera

Satisfied Fentilini Ford Fan Woodbine New Jersey USA

Our reply:

Thanks Mr Chiera I would certainly be happy to work with you again also.Give me a call if any questions come up!

Randy K.

Cape May County New Jersey USA

Ford Dealership Sales Professional

Michael has always been pleasant and courteous.  He goes out of his way to answer questions and concerns.  We know that we have saved money because he is always aware of discounts, warranty and manufacturer recalls.  We always make a point of scheduling service thru him.

R Smith

Galloway Township NJ

Our reply:

Thank you for the kind words sir. As always I appreciate the business. Talk with you soon!

M Gavenda

Galloway Township New Jersey Ford Service Advisor

The Salesman Tom Remaley was very helpful! We asked for a trunk mat and when it came in, he as well as us did not think it fit correctly. So he went out of his way to talk to the service department to find the mat the fit properly. One mat was for a car with a trunk mounted speaker and our car did not have that, there for Tom Remaley had the service department order the right one. Thanks Gentilini Ford and Tom Remaley!

Our reply:

Its not out of the way for me, I actually think its part of my job and I would'nt have it anyother way. Please stop in and say I when you are passing by..

Tom Remaley

Millville NJ Prefered Ford Sales Consultant

We had a wonderful car buying experience at Gentilini Ford. All of the staff, from Tom Remaley our salesman, all they way to the general manager were very professional and accommodating. Everyone was friendly and pleasant to deal with. One thing very important to us was that we were not pressured or overwhelmed when we first went out on the lot, and we were not! Thanks!!! 

A Sheppard

Vineland New Jersey Ford Fan

Our reply:

Thanks again we understand you could have chosen a local Vineland Ford Dealership and we really appreciate your giving us an opportunity to earn your business!

T Remaley

Vineland New Jersey Ford Sales Consultant

No pressure, just explains the features, etc. Purchased 2 vehicles from him.  Next time, will contact him again.

Our reply:

I am certainly happy to assist Mr. LaGrosse please give me a call if you need anything...

Tom Remaley

Cape May New Jersey Ford Dealership Sales Consultant

Dear Frank my son and I would like to take the opportunity to send you our special thanks for making our car shopping experience fun. we set out that Saturday to go looking not buying, but the way you made us feel so comfortable and so professional in the way you took all the extra time to point out every little detail about the vehicle we were interested in, we had our minds made up before we left to go to two other dealers ,and after going to two other dealers we were 199% sure we were coming back to you again thank you very much it was a great!! Experience dealing with you and I will highly recommend you to any person that tells me they are looking for a vehicle.

Yours truly,

M. Couch 

Our reply:

Mr. Couch thank you so much for the kind words, please keep in touch I look forward to hearing from you and your friends.

Frank Olivier

Vineland Ford Sales Consultant

609-861-0100

AS USUAL THE SERVICE DEPT. WAS VERY HELPFULL AND  SERVICE MY TRUCK

WITHIN A REASONABLE TIME. THAT IS WHY EVEN LIVING  50 PLUS MILES  AWAY

I WILL CONTINUE TO HAVE YOU DO THE WORK

Our reply:

Thanks for getting back to me, I was just making sure eveything went as i should, we really appreciate your loyalty.

Tom Remaley

Cape May Ford Sales Consultant

Just  bought my first car and i love it! thanks to lou for everything he did for me. Such a nice man!

C Shaw

Our reply:

MS. Shaw enjoy your first new Ford Vehicle! If you have any questions don't hesitate to call!

Lou

Vineland New Jersey Ford Sales Consultant

THIS IS MY 5TH CAR I'VE BOUGHT FROM GENTILINI, AND I WOULD NOT GO ANYWHERE ELSE TO PURCHASE A CAR, YOU GET HONEST DEALS AND GREAT SERVICE ON ALL VEHICLES, I RECENTLY BROUGHT MY GRANDDAUGHTER UP TO PURCHASE HER FIRST CAR, IT WAS A USED ONE BUT SHE IS THRILLED WITH IT, IT RUNS GREAT, OUR SALESMAN LOU, HAS BEEN SO HELPFUL TO BOTH OF US, HE REALLY TAKES THE TIME TO EXPLAIN EVERYTHING ABOUT THE CARS. GENTILINI'S IS THE BEST DEALERSHIP AROUND.

B Shaw

Cape May New Jersey Gentilini Ford Fan

Our reply:

Ms. Shaw once aagain thank you for the business and for the kind words.

Lou C.

Cape May New Jersey

Gentilini Ford Sales Consultant

Dear Justin:

I am writing this letter to you and the Gentilini Family. I just leased another F-150 from Gentilini and I wanted to write to you in regards to my recent and past experience there. Often dealerships get bad publicity from consumers and people never take the time to say how good of an experience they have, they just talk about the bad ones. Well this is not true at Gentilini, I am in the retail business and it is not often that you come across a sales person like Randy Kordomenos. Because of his Honest, Integrity and Professionalism is the real reason I have purchased/leased that last four of my vehicles there. Randy has never pressured me and has always looked out for my wallet not his commission, even when I would tell him that I wanted to shop around. As you can see the other Ford dealerships in the area can't hold a candle to you guys. I hope Randy and you team will be around for a long time, because I will continue to buy my vehicles from there. Thank you again Randy for you patience and the rest of the Gentilini Family.

Sincerely,

J. Sacca

Our reply:

Thank you my Sacca, I really appreciate your giving us the opportunity to earn your business! If you need anything you know whare to call! Enjoy your new Ford F-150.

Randy Kordemeneos

Cape May Ford Sales Consultant

Gentilini Ford

Frank,

Thank you so much for helping Scott plan such a huge Christmas surprise! I understand that you went above and beyond in your search for my truck. You guys made my holiday, not just because of the truck, but because you truely pulled one over on me-hard to do!

Thanks again for everything!

All the best,

L. Leek

Our reply:

Frank,

I know its your job to sell people cars, but I feel you went beyond your job to get me my car from an out of state location. I vote you salesman of the year!

Thanks,

B. Finley

Love My Car!

Our reply:

Thank you, Gentilini Ford, for asking us to trade in our car. Believe it or not this is the first time I bought a car since 1976 that I have been pleased with the salesman. Frank Olivier Jr made this an enjoyable purchase. When we came in for our first complementary oil change, I was surprised at how quickly it went. The atmosphere really is one of family (Now I believe your commercials). I enjoy my Ford Escape and you have been so kind. Thank you, for the first time in years it was a pleasure to buy a car!

Sincerely,

L. Brown 

Our reply:

Of all the car dealerships that I've ever done business with, this is the first time that I've felt compelled to personally write to one.  That being said, the following is a somewhat lengthy overview of our purchase experience at your dealership.

        Our overall experience with the Gentilini Ford dealershipcan only be graded as A++.  Both my wife and I are extremely pleased with the way in which we were treated by your sales staff, specifically, Frank Olivier Jr.  This is especially true because we weren't the easiest of people to deal with.  We would change our minds, then change back again, we were sure, then not so sure, over and over, etc.   It would've tried the patience of a saint.  Through it all he stayed patient and courteous with us.  Frank had kept in touch, both by phone and e-mail and through his persistence and hard work found a car that we truly felt comfortable to purchase.  At no time did we feel that he was being too pushy or overbearing.  Believe me it wasn't easy for him....the first car (orange Mustang), though very nice, was too expensive for the budget that we set for ourselves.  The other Mustangs on the lot were not much of a consideration to us either due to color, or trim, etc. The second car he found for us was in Delaware .  After spending several hours pricing this car out with him and Justin Candeloro ( who was very helpful as well) we told them that we would think about it, but were still undecided.   He called a couple of days later and after he told us that there was an "add on" dealer package on that vehicle we seriously considered about not purchasing until the 2008's arrived.  Frank kept at us though!  He called again and told us about another (3rd ) car he was bringing to the dealership, this one a little closer to what we wanted.  We figured we'll go and take a look when it arrived, but were pretty much ready to throw in the towel (though he did not know that yet) until the 2008's arrived.  As (bad) luck would have it, this car was damaged in an accident while being transported to your dealership.  Frank called once again and said he had good news and bad news, the bad news was about the car crash (thankfully no one was hurt), the good news was that he found yet another car (4th car).  This car,  was set up almost exactly as a car that we would've special ordered.   As a result, this was the car that we ultimately purchased!

        I suppose anyone could say that he did what a lot of other salesman would've done; well, maybe, maybe not.  What I can't convey in written words is the way in which he presented himself to us as an honest sincere person whom we felt very comfortable dealing with.  He really went the extra mile and because of that he "won" our business.  I can see now why both he, and your dealership, had come so highly recommended to us by our friends and family.  I look forward to doing business with the Gentilini Family Ford Dealership now, and in the future, and will highly recommend it (and Frank Jr.) to everyone I know who is interested in buying a Ford product.  Thank you for a great product and great purchase experience.

Sincerely,

M and S DeVico

Our reply:

Mr. and Mrs. Devico thank you for the kind words but really I am only doing what every sales consultant should do. Please don't hesitate to contact me if you need further assistance my job does not end after you drive away.

I am extremely pleased with the way in which I was treated by your sales staff, specifically, Frank Olivier Jr.  This is especially true because I didn't have the easiest of requests.  I live in Sweden and wanted a Ford Mustang but could not attain one without spending a fortune or purchasing a used one and having it shipped home. I contacted Frank first by e-mail and then by phone. He gave me a great price and was willing to hold the car for me until I could take a flight to see him and sign all the necessary paperwork. When I arrived at the Gentilini Ford dealership he had all of the paperwork ready and was able to receive my payment via wire transfer. He kept my Mustang under lock and key until the shipping company arrived ,a few weeks later, to pick up my car for shipment. The whole process took a number of months. It would've tried the patience of a saint.  Through it all he stayed patient and courteous with me.  Frank had kept in touch, both by phone and e-mail and through his persistence and hard work, I truly felt comfortable with my purchase.  At no time did I feel that he was being too pushy or overbearing.
        I suppose anyone could say that he did what a lot of other salesman would've done; well, maybe, maybe not.  What I can't convey in written words is the way in which he presented himself to me as an honest sincere person whom I felt very comfortable dealing with.  He really went the extra mile and because of that he "won" my business.  I can see now why this dealership has stayed in business for 53 years. I look forward to doing business with the Gentilini Family Ford Dealership now, and in the future, and will highly recommend it (and Frank Jr.) to everyone I know who is interested in buying a Ford product that they can not get here in Sweden.  Thank you for a great product and great purchase experience.

Sincerely,

D Kozlov

Our reply:

Frank,

I would like to thank you for making the purchase of my 2010 Escape simple and easy. From the time I inquired about a vehicle and what options I wanted in it, to when I arrived to pick the vehicle up, everything was ready and waiting to be signed so the transaction was quick, understandable and easy. This is my third vehicle I have purchased from you in four years and you handled every purchase the same way, with ease, no pressure and your friendly atmosphere.

Thanks again Frank

Tom B

Our reply:

Thanks again for your support and the support of all the other great Atlantic City Press Employees

Three years ago I bought my first vehicle from Gentillini Ford. An 07 Ford F-150 Supercrew. I loved the way Frank Olivier Jr. took care of putting the deal together and followed up to make sure I was happy with my purchase. Never have I enjoyed the process of buying a car like I have with Frank. I've bought a new car about every three years since 1975. I'm now a solid Gentillini customer.  I tell people all the time to give Frank a call, you won't be disappointed. That's why I sent my friend Tom Lippincott to Frank. He bought a 2010 Supercrew. Now I'm the proud and happy owner of a Lincoln MKX that I bought from Frank. It's a GREAT car and Frank is a GREAT asset to your dealership. If Gentillini Ford's other sales people are half as good as Frank, your dealership will continue to set the bar in South Jersey. I'm a Captain at the Cape May Lewes Ferry. I know customer service is the key to survival. We all know in this day and age we need to let people know where to get a good deal and be treated when the respect you deserve. Keep up the good work, see ya in three years. Do me a favor tell Frank I'm thinking 2013 Vette. 

Respectfully,
D. Macomber

Our reply:

Thank You Sir! It was my pleasure!

Frank Olivier

Southern New Jersey Cape May Ford Consultant

Regarding: 2010 Ford F-150

Gentilini Ford Family,

I would like to let you know that this was my third vehicle I purchased from your dealership within the last three years and each time I had a wonderful experience.

There are several reasons I have purchased all three vehicles from Gentilini Ford. The first reason is your sales staff, Frank Olivier Jr has helped me purchase all three. I feel he is knowledgeable and goes out of his way to get the vehicle you want. He is also pleasant and is not pushy and makes me feel very comfortable. I like the fact that you as a company appreciate the importance of making a deal with a person we know and trust, and for me that's Frank Olivier Jr.

Your entire staff is very professional and does a great job and this makes the deal go smoothly. I feel after the purchase is made we are not forgotten. Frank calls to double check and makes sure that we are pleased with the vehicle and checks to see if we have any questions or problems.

I would just like to let you know that I have been pleased with the staff and service of Gentilini Ford and I know you will keep up the good work!

Thank you,

P. Newton Jr.

Our reply:

Mr. Newton I am Glad you feel that way, because that is exacly right. We do care and I hope you give me the opportunity to prove it time and time again.

Frank Olivier

Cape May Ford Sales Consultant

Gentilini Ford

Our reply:

Thank You Mr and Mrs. Hacket it is always a pleasure to here from you!

Frank Olivier

Cape May Ford Sales Consultant

Gentilini Ford

To the Gentilini Ford Family-

In late December 2009, my husband Eric and I decided to upgrade my 2005 Ford Five Hundred. I wanted a car that was different from what I was driving so we went to other dealers to find "the one". We spent hours going from dealership to dealership. We looked at Hyundai, Chevy, Volkswagen, etc... Not to say they were not nice, but they were not 'it'. I had had about enough and said I was done looking and I would stick with what I had. The next day Eric did some research on his own and found something I might like. He suggested we go back to Gentilini Ford and try the Fusion. It was in our price range and had the options that I wanted. I was not really thrilled, but gave in for this one last look. I am so glad that I gave in.

Frank Olivier had spoke to my husband earlier in the day. He knew I was at the end of my rope and had little patience left for car shopping. When I met Frank, he was very friendly and even better- prepared. Being the coldest day of the year, Frank had the Fusion warmed up and ready for the test drive. Frank asked me questions of what features I was most interested in and thoroughly explained them to me. One of the most important features I was curious about was the Sync technology. Frank explained how it all worked and how I could use it to help me in day to day situations. I was almost sold. Now it was time to find out what the cost would be.

Frank and I went through the negotiation process very smoothly. He was not pushy or over anxious. Frank was even able to find a bank that would reduce my interest rate to get me into a payment that I was comfortable with. We were able to make the deal that day. Frank assured me if I had any questions regarding the Fusion or Sync technology to give him a call.

I was extremely satisfied with my car buying experience at Gentilini Ford. Frank Olivier is very friendly, knowledgeable, and most understanding of how stressful car buying can be. He chose to walk us through the process rather than push. That makes a great salesman.

Thank you Frank!

Yours Truly-

K. Raymond
Proud owner of a 2010 Ford Fusion

Our reply:

Ms. Raymond the pleasure was all mine, and thank you for taking the time to say such nice things.

Frank Olivier JR

Cape May Sales Consultant

Frank I have to say you are one of the most courteous and professional sales persons I have ever met.   You went way over and above your duty to treat me with service and respect.  You brought the trucks to my location to view.  You took my trade to be inspected.  You brought my paperwork to my location.  It was in home shopping.  I didn't have to visit the dealership.  Beyond that you handled my bed liner being installed.  You were even available on you cell phone on a Sunday when I had a flat tire.  The after the sale service you have provided it is will make me a lifelong customer.   For all of the above I can't thank you enough.   God bless you and your family.  Thank you.

 G. Montana

Our reply:

It is my pleasure sir, no thanks needed its what people are supose to do for each other.

Best,

Frank Olivier

Gentilini Ford

Sea Isle City New Jersey Ford Sales

Dear Frank,

Just wanted to drop you a line and say thanks for all your hard work in finding the right truck for Hughes Arvidson, Inc.

You will recall, I asked you to find an F-250 with low mileage for a tow vehicle, but would not need it for a few months. You stayed in touch with us and when we told you we were ready, you found exactly the truck we were looking for.

After a short time we discovered that the truck did not actually suit our needs. I approached you to discuss the situation; to my surprise you said we have two options. 1. Return the truck for a full refund or 2. We will find another truck for you, and you can use the first truck until we find a new one.

Wow!!

In the end, we elected to get another truck. We are extremely happy with the truck! it fits our needs perfectly.

Frank, having been in sales for more than 40 years, I can tell you that you are the definition of a professional salesman.

Thanks again!!

Richard A Foster

President

Hughes Arvidson, Inc

PS: We will be purchasing all of our company vehicles through you. 

Our reply:

Thank you for the kind words Mr. Foster! I look forward to assisting you for manyyears to come.

Frank Olivier

Cape may Sales Consultant

Service was excelent and i love it.

Our reply:

My family has dealt with Tom in the past so that is how we got to know him.  In my opinion, he treated us fairly and we would gladly do business with him again.

Our reply:

Thanks folks I look forward to assisting you in the future.

Tom Remaley

Just wanted to reach out and tell you how helpful Mike in Gentilini Service was in getting my car back on the road for me. I was told that I had a problem with the seals in the transmission last week. At that time, Mike was unable to provide me with an estimated time of completion due to a backordered part. I am going away at the end of the week, and need my vehicle/a vehicle for my trip. I was concerned it might not have been done in time, so I asked for some type of loaner. Mike told me that he would let me borrow an Edge for my trip if the car was not done. This morning, Mike called me and told me everything was ready to go, and I would be able to take MY car with me for my trip, and I wouldn’t have to worry about a loaner because he was able to pull a favor with another dealership.

I really appreciate everything that your organization has done for me with this situation, and how helpful everyone has been with my previous automobile purchases. With that being said, your dealership is the only Ford/Chevrolet dealership I will use or recommend to friends and family!

Thanks again!

Our reply:

Kyle,

Thanks for the kind words. We are always happy to help! We appreciate your loyalty!

GENTILINI MOTORS

I can't believe I finally got my lime green Ford Fiesta!  Ever since Top Gear I have wanted one of these (I don't think I will get chased by baddies in the mall...but tempting).

Thanks you guys are the greatest and I am glad you like the video on the Ford Fiesta too.

Our reply:

We always like it when Top Gear does a something with Ford.  We really like the part of the Royal British Navy using a Ford Fiesta in their training!  A must see for sure.  We hope you will not need it for combat but it is good see the Ford Fiesta being able to hold up to those kinds of demands!

Cheers