Long Time Court House Customer Appreciates Service

by E. Post (Cape May Court House, NJ) on July 9, 2011
Department: Service

Dear Don,

Just a quick not to extend out thanks and appreciation to your service department. I was out with my grandson the other day and every time I used the breaks there was a noise, that seemed to be getting louder. I of course called my husband John at work. He said "Take it to Gentilini's" I walked in and a very nice young man at the desk promptly took care of me. He took it out for a ride an performed a miracle or something, but the noise was gone. Something was wrong with the parking break. Several weeks ago I got out of my car and smelled something burning. So off I go to your business and again some one helped me right away. He got one of the mechanics to check. The mechanic got down on the ground, looked under the car and saw a plastic bag had gotten caught up in the exhaust pipe and was melting. I thought for sure I had a major problem. As you remember me telling you, your dad sold me my first new car.It was a light green 1967 Mustang. Oh how I loved that car. Anyway we have bought several cars from you over the past few years. We trust your business and will continue to buy our cars from Gentilini. We wish you continued success.

Sincerely,

E.Post

Cape May Court House New Jersey

Our reply

Mrs Post,

             It really means a lot to have had your business for such a long time. I'm glad we have earned your trust. I am also happy to hear the staff here took such good care of you. I hope we continue to meet your expectations and provide you with exceptional service. Take care. Look forward to seeing you soon.

Don Gentilini

Cape May Court House New Jersey. 


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