Just wanted to reach out and tell you how helpful Mike in Gentilini Service was in getting my car back on the road for me. I was told that I had a problem with the seals in the transmission last week. At that time, Mike was unable to provide me with an estimated time of completion due to a backordered part. I am going away at the end of the week, and need my vehicle/a vehicle for my trip. I was concerned it might not have been done in time, so I asked for some type of loaner. Mike told me that he would let me borrow an Edge for my trip if the car was not done. This morning, Mike called me and told me everything was ready to go, and I would be able to take MY car with me for my trip, and I wouldn’t have to worry about a loaner because he was able to pull a favor with another dealership.

I really appreciate everything that your organization has done for me with this situation, and how helpful everyone has been with my previous automobile purchases. With that being said, your dealership is the only Ford/Chevrolet dealership I will use or recommend to friends and family!

Thanks again!