As usual I was provided service as a walk-in without delay. Since they we not sure what time they could fit in the look see they provided a ride home. I was then informed via telephone that they ordered a needed part and that I could either leave the car overnight or come pick it up and drop it off again the next day. I chose to pick it up and the next day they provided me prompt complete service even though they were involved in a yearly customer appreciation event and had tried to reduce their service load as it was a Saturday!

The cost quoted to me for the part plus labor was maintained even though my second trip required a small amount of additional labor from a second mechanic!

In today's world it is an extreme pleasure to be able to go to an auto dealership and be treated as a VIP every time and never get ripped off!

PS: It is important to note that the Ford in question was (sadly) not purchased at this dealer but they gladly maintain it anyhow!

M MacKeown

Cape May County Ford Owner