Great Friendly Staff

by C Cottrell (Absecon, NJ) on September 12, 2011
Salesperson: Mike Gavenda
Department: Service

I came in to have "the works " service done on my Explorer Sport Trac. Mike the service person was great and very friendly. The staff also was very helpful and called to my attention some additional items that needed replacing, such as brakes. In fact due to their attention to detail, I went back to the original dealer that installed the brakes and showed them the Gentilini brake replacement recommendation. The brakes only had 14,000 miles on them, since their last replacement. However, thanks to Gentilini's recommendation, I was able to get another new set of brakes from the original dealer for free. Thank you again for your attention to detail and friendly staff.

Yours Truly,

C Cottrell 

Absecon New Jersey


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