Service Department Reviews from Richland, NJ
(Show all)Richland NJ Customer Raves About Sales and Service Excellence
As usual, your service was EXCELLENT. My husband took our Mustang down for service and was completely satisfied. He visited with our favorite salesman, Andy and caught up on news of the day. He had a wonderful morning visiting and getting our Mustang set for the road. We tell EVERYONE about your service...both in sales and in service and we encourage family and friends to go visit you an check out your great deals. Thanks for being kind, considerate, respectful and most of all, an honest hardworking group of people. We are blessed to know all of you.
Wow, thank you for such a thorough and insightful comment! I will pass your kind words along to both departments immediately!
Gentilini Ford 2012-03-15
Richland New Jersey Car Buyer Rates Woodbine NJ Ford Service Department 5 Stars
I scheduled an oil change and multi-point inspection for my 1995 Ford Explorer on Black Friday, because it was a day I knew I had off from work. I had a lot of other tasks planned for that day as well. During the inspection, the mechanic assigned to my vehicle discovered my brake lines were in questionable condition. Having had the experience of losing my brakes unexpectedly before, I certainly didn't want to chance that happening again. The service department was able to accomodate this repair for me, and I was also offered a loaner vehicle, so I wouldn't have to wait the 4 hours needed to complete the job. I didn't have anyone I could arrange to pick me up on short notice. My having use of the loaner car was a great help. I help my Mom care for my Dad, who has advanced Alzheimer's Dementia. I am very grateful for the service department keeping my transportation safe, and for their consideration in helping me get back home instead of having to wait 4 hours. Thanks Mike and Jeff!
Thank you so much for your feedback. It's always a pleasure to hear a great story such as yours that describes in great detail how we were able to help someone out in their time of need. Mike and Jeff are assets to us as is all of our staff; we will always be here to help out the best we can to make your service issues as stress free as possible. Thank you for making us your Richland NJ Ford Dealership of choice!
Gentilini Ford 2011-11-27
Ratings and Reviews A Bunch of Great Guys at this Ford Dealership
Great service and friendly too! A bunch of great guys who will treat you with the utmost of respect.
A Monfredo
Richland New Jersey Ford Customer
Thanks You very much. We look forward to your next visit!
Lou Calliari
Certified Ford Sales Consultant
Cape May NJ
Gentilini Ford 2010-07-17
Richland NJ Ford Customer Surprised by Fair Treatment During Trying Times
Treated me very fairly when I thought I had a major brake light problem when it was just a wire had shortly out. My husband was unemployed and I was on disability at the time.
A Monfredo
Richland Nj Ford Customer
We were happy to help. Don't give it a second thought!
Mike Gavenda
Ford Service Advisor
Cape May NJ Ford Dealership
Gentilini Ford 2010-06-13

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