Thank you for your feedback, we appreciate your business. We set up our Service Department hours to provide more flexible times to accomodate our guests needs. We apologize for the oversight regarding your fuel filter. We are people that have made mistakes. That is why we always check with you before proceeding with performing services. This way we can ensure the end result is that you are completely satisfied. Thank you for making us your Palermo NJ Ford Dealership of choice! 

Thank you for the feedback. We appreciate your business and apologize for any inconvenience caused by the grease left behind. Of course as we always do, we will make this right by detailing your vehicle for you. Thanks for being so understanding and secure in the fact that we will make things right. Thank you for making us your Palermo NJ Ford Dealership of choice!

Thank you for your feedback, we appreciate your business. We look forward to seeing you over the years and will always do all we can to ensure that we are providing you with the best service possible. Thank you for making us your Palermo NJ Ford Dealership of choice!