Service Department Reviews from Devonshire, NJ

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Devonshire New Jersey Car Buyer Rates Woodbine NJ Service Department 5 Stars

by J Haas (Devonshire, NJ) on June 7, 2010
Salesperson: Mike Gavenda
Department: Service

I had what I thought was a wheel bearing going.  I called Mike and arranged to have it looked at the Thursday prior to Memorial Day.  When Mike called me back he explained that it was indeed the wheel bearing.  I inquired if both front bearings had to be done. Mike explained that since it is a sealed bearing that only the bad one had to be done.  If it wasn't for his honesty he could have changed both front bearings and increased the bill by 100%.  There needs to be more honest people in the vehicle service industry. Because of Mike I will always have my Ford vehicle(s) serviced at Gentilini Ford.  Since I was not picking up the vehicle until Tuesday, Mike had the car washed at no charge. Now that is true customer service!

Our reply

Thank you for your kind words, we appreciate your business. Stories like yours helps to solidify how we have stayed in business out in the middle of the woods for over 56 years. Thank you for making us your Devonshire NJ Ford Dealership of choice!


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555 John S Penn Boulevard Woodbine, NJ 08270-2634 (609) 861-0100
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