Service Department Reviews from Avalon, NJ

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Bill M. of Avalon NJ Reviews Gentilini Ford

by Bill Mengel (Avalon, NJ) on April 14, 2012
Salesperson: Mike Gavenda
Department: Service

Mike always treats me and my concerns with my van with the utmost professionalism. He always is a pleasure to deal with and he gets me on my way as soon as possoble.

Thanks


Great Place For Motor Home Service

by M Edelman (Avalon, NJ) on May 12, 2011
Department: Service

Gentilini Ford is a GREAT place to take your Winnebago motorhome (Ford Chasis) for oil changes and general drive train service.  They do a thorough checkup.

M. Edelman

avalon NJ


Avalon New Jersey Car Buyer Rates Woodbine NJ Service Department 5 Stars

by W May (Avalon, NJ) on December 30, 2010
Salesperson: Mike Gavenda
Department: Service

Our appointment was for 8 a.m.  This was our first appoitment since we bought the car in July.  My wife kept the appointment and the oil change, etc. was done by 8:30......with no charge!!  That's remarkable. 

We have been pleased with Gentilini since our first encounter as a customer in July.

Thanks. Happy New Year.

B May

Our reply

Thank you for your feedback. We appreciate the fact that you gave us an opportunity to earn your business and have been impressed. Have a safe and healthy New Year, and we look forward to seeing you again. Thank you for making us your Avalon NJ Ford Dealership of choice!


Cape May NJ Ford Dealer works hard to win over even the toughest customers

by j c paschal (Avalon, NJ) on June 9, 2010
Salesperson: Mike Gavenda
Department: Service

We have purchased several autos from you and have always returned to your dealship for service. For major repairs, we have never had anything but exceptional service and always had a clear explanation and understanding of what to expect before the service was performed. With regards to the everyday type of service such as oil chang,tire rotations,etc.,the service was done in a timely manner and was completed  when Mike said it would be completed. We have every intention of continuing this relationshjip with your dealership in the future. We have often said as much to our friends whenever someone is looking for a reliable dealer.

J Paschal

Cape May NJ Ford Area Resident

Our reply

We consider it a privilege that you allow us to work on your vehicle sir! We know if we were not getting it right you would not hesitate to let us know and that's the way we like it! See you soon...


Mike Gavenda

Avalon New Jersey's favorite Ford Service Advisor in Cape May


Avalon New Jersey Car Buyer Rates Woodbine NJ Service Department 5 Stars

by B Mengel (Avalon, NJ) on June 7, 2010
Salesperson: Mike Gavenda
Department: Service

I always ask for Mike at the service desk. He is always a pleasure to deal with and makes sure that he goes over all that was needed on my van. I find the service waiting area at Gentilini comfortable, clean, and a pleasure. I am very happy with my purchase at Gentilini Ford and could not see going anywhere else for my next vehicle.

B. Mengel

Avalon New Jersey

Our reply

It's always encouraging to hear great feedback. We will continue to provide you with the best customer service experience possible. Thank you for making us your Avalon NJ Ford Dealership of choice!


Avalon New Jersey Car Buyer Rates Woodbine NJ Service Department 5 Stars

by S Stevens (Avalon, NJ) on June 7, 2010
Department: Service

Tim, You guys are always the best for service. I didn't have an appointment and wanted to make an appointment for an oil change and your service rep. said to bring the truck back in 20 minutes as it was lunch time for the guys in service. Great job as usual!

Thanks, S Stevens

Our reply

Thank you for your business and feedback. We always do all we can to help you by accomodating your schedule to the best of our abilities. Thank you for making us your Avalon NJ Ford Dealership of choice!


Avalon New Jersey Car Buyer Rates Woodbine NJ Service Department 5 Stars

by W Mengel (Avalon, NJ) on June 7, 2010
Salesperson: Mike Gavenda
Department: Service

Both my wife Carol and I brought our automobiles in for oil change and service on Friday 8/28/09.We always try and get Mike at the service desk to take care of us as he always treats us great. He is both personable and professional in how he deals with us. It is always a pleasure in how he handles our business. He is truley an asset to Gentilini.

Thanks

Our reply

Thank you for your feedback. We appreciate all of your business over the years, and look forward to seeing you for years to come. Thank you for making us your Avalon NJ Ford Dealership of choice!


Avalon New Jersey Car Buyer Rates Woodbine NJ Service Department 5 Stars

by M Edelman (Avalon, NJ) on June 7, 2010
Department: Service

I brought in my Winnebago RV for its first oil change and checkup.  Was I impressed!  Lou (I think I have the correct service tech) was great.  He allowed me to watch and ask questions.  I'm new to RVing, and the orientation with the Ford chasis and motor was outstanding.

I'm coming back when I need service!

Our reply

Thank you for your feedback, we appreciate your business. Our Certified Staff is always here to help by answering any questions you have so that your ownership experience is the best it can be. Thank you for making us your Avalon NJ Ford Dealership of choice!


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