I am extremely pleased with the way in which I was treated by your sales staff, specifically, Frank Olivier Jr.  This is especially true because I didn't have the easiest of requests.  I live in Sweden and wanted a Ford Mustang but could not attain one without spending a fortune or purchasing a used one and having it shipped home. I contacted Frank first by e-mail and then by phone. He gave me a great price and was willing to hold the car for me until I could take a flight to see him and sign all the necessary paperwork. When I arrived at the Gentilini Ford dealership he had all of the paperwork ready and was able to receive my payment via wire transfer. He kept my Mustang under lock and key until the shipping company arrived ,a few weeks later, to pick up my car for shipment. The whole process took a number of months. It would've tried the patience of a saint.  Through it all he stayed patient and courteous with me.  Frank had kept in touch, both by phone and e-mail and through his persistence and hard work, I truly felt comfortable with my purchase.  At no time did I feel that he was being too pushy or overbearing.
        I suppose anyone could say that he did what a lot of other salesman would've done; well, maybe, maybe not.  What I can't convey in written words is the way in which he presented himself to me as an honest sincere person whom I felt very comfortable dealing with.  He really went the extra mile and because of that he "won" my business.  I can see now why this dealership has stayed in business for 53 years. I look forward to doing business with the Gentilini Family Ford Dealership now, and in the future, and will highly recommend it (and Frank Jr.) to everyone I know who is interested in buying a Ford product that they can not get here in Sweden.  Thank you for a great product and great purchase experience.

Sincerely,

D Kozlov